Terms
Last updated 10 November 2026.
These terms are between you and Javier Teso, a sole trader in Sydney, NSW, Australia. Contact is hello@neocue.app. They cover the Neocue Mac app and the website at neocue.app. They are under the laws of New South Wales, Australia. Nothing here removes a right the Australian Consumer Law gives you that cannot be signed away.
The licence
Neocue is licensed, not sold. A paid licence is a one-time purchase for use on two Macs. It is for you, or for the organisation that pays for it. It is not a subscription. You may not rent the app, resell it, or use one licence on more than two Macs at the same time.
The price we plan to charge is US$39. Checkout is not open yet, so nothing on this site charges you today. When checkout opens, the price shown by Lemon Squeezy at the moment you pay is the price you pay. Lemon Squeezy is the merchant of record: they take the payment and issue the receipt. We do not store card numbers. Their buyer terms apply to the payment itself.
Before checkout is open
Any build linked from this site before paid checkout is available is there so you can try Neocue. It is the current build, it may change, and it is not a promise that a later paid version will contain a particular feature.
Refunds
If you pay for a licence and Neocue will not launch on your Mac, email hello@neocue.app within 14 days of the charge. Include the email address you paid with. We will ask Lemon Squeezy to refund that payment.
If you were charged twice for the same licence, email us and we will sort out the duplicate. We do not offer refunds after 14 days, or because you stopped using the app, or because an AI agent you connected behaved differently than you expected.
What we do not promise
We work on keeping Neocue running on current versions of macOS. A licence includes the version you receive and the updates we choose to publish for it. We do not promise that an update will ship on a given day, that the app will fit every workflow, or that a third-party agent, model, or git host will keep behaving in a particular way.
Your code stays on your machine. You decide what the agents change, and you review that work before you ship it.
The website
The pages on neocue.app describe the app. Download links may point at GitHub. We are not responsible for GitHub being reachable. How the site handles analytics and payments is on the privacy page.
Contact
Email hello@neocue.app about a licence, a refund, or these terms.